CL
Clayton Hotels
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Charged twice, no apologies
I stayed at new Manchester hotel. The rooms are ok. Nothing particular stands out about them. I had extend the stay by 2 nights which i did on a broker website. The hotel then somehow got my card details and decided to take the room fees again. I got the money back after a series of its not our fault conversations with reception. No apologies and the refund came through 3 days lafer. It ruined the stay which became about what i could afford instead of enjoying it. Won't go to another one.