Avoid - unless you want to waste nearly 3 hours for one quote
I was directed to First Home Improvements by the Help2Buy scheme which again is a bit of a joke. The sales guys who came were pleasant enough. Though nearly 3 hours to quote us on windows. We made it very clear at the beginning we were just after quotes. But no, we had a sales pitch, window display, video demo, company history, every salesman tactic going and those phone calls to the boss. Bearing in mind both myself and my partner had been at work all day, we tried numerous times to be polite. £13,880 for 6 windows and a french door. Appreciate these things aren't cheap but it seemed excessive and I agree with a lot of the other 1 star reviews comments. They really had no clue on social cues, we had a child that needed putting to bed and they were still jabbering away on their products. When we told them once again we were just looking for quotes they really tried to push us there and then to lock in a deal that was £3k less. They seemed more interested in the advertising of their company than actually listening to us. In this day and age companies should stop with the hard sell and stupid sales games and respect the potential customer with their request, it's really put us off finding other quotes from genuine companies. And please I don't want a standard message from the company, maybe retrain your staff instead.