Lovers Canal Cruises
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Racist remarks by Captain
In the middle of the tour, two young Dutch adults(possibly teenagers) came and complained to the captain that an Indian couple were playing music at the back. This seemed to continue and at some point the captain said that the people making noise should leave if they won’t comply. The Indian couple came to the captain and seemed very offended and asked to leave the boat out of respect for the captain even though they were not breaking any rules. The captain was visibly angry very fast and stopped the boat to let them out without ever giving them a chance to explain themselves. They seemed like reasonable people and should have been heard as well. Instead the captain just took the words of others as fact got angry immediately. It got worse. The captain started Making racist remarks like “ in this county we respect each other” and “yes, I am a world class racist”. Many people applauded this but others were also extremely disturbed at the comments that this captain was making. Regardless of whether the Indian couple were right or wrong, they were not given a chance to explain and worse, the captain was making blatantly racist remarks which is unacceptable. We had not expected such open racism from a company as respected as yours. I hope that this captain at least, will be reminded to be more careful with his words and behavior.