Keenans Estate Agents
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Poor lettings management
If you are a landlord - I would not recommend using keenans to manage your property. When my tenants handed in their notice - they didn't tell me or do anything about it so the property was empty a month longer than it needed to be. They never respond to emails to the enquiry inbox, and don't have any sort of processes in place to manage the property. For example when the property was empty they did not tell the utility companies my forwarding address to contact me so I've had to chase this up myself and risk having unpaid bills. They have caused me an undue amount of stress and I will leave them soon as they have broken their side of the contract numerous times and so I have no confidence they are looking after my property. Really poor service, incredibly stressful to deal with and overall disappointing experience. I have used other lettings agents in the past who are much better so I know they are not all as chaotic as this.