Michael Fearn

Michael Fearn

Member since Invalid Date
2
Reviews
3.0
3 out of 5 stars
Average rating

Reviews by Michael Fearn

ST

Start Fitness

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1 out of 5 stars

Poor customer service

Poor customer service. Ordered a £500 item and paid extra for next day delivery. Instead of applying common sense and posting for Saturday delivery (next day and same cost) this company have posted for delivery in 3 days time, which was a reduced cost option. I have therefore been charged for a premium delivery service which they shouldn’t have listed if this couldn’t have actually been fulfilled. Asked for a refund of the extra postage but have been met with the excuse of, our system is automatic, yes it automatically offers services which you have now confirmed impossible to fulfil. Refund of additional postage refused and this company will not get my business again. Buy elsewhere from a company who advertises a service which they can actually complete.