Travis Perkins
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Got there in the end (just)
Paced an order with long Eaton depot for a bulk bag of stone, chippings, found customer service at the front desk, not the best, staff seemed a bit flippant about things at times, etc, spoke to the manager there Who assured me I would have my delivery on the following Tuesday, and also assured me that if he could get it on he would get it on on Monday instead, I did get the delivery put on on the Monday, so I would give them a thumbs up for that, but was then told by their office that there driver cannot get the wagon down the driveway, Which I was very annoyed about as I’d been in the office and showed them a picture of the driveway. Whilst the driver was there and they stated they would have no problem doing this, I was then told I would have to wait till Friday so they could bring it on a forklift instead, the reason for the extra days wait I was given is that the forklift was being repaired, I would add that this was a little bit unacceptable, as I find it hard to believe that a large company, like this only has one forklift,?!, on a slightly more positive note, the delivery was delivered on the Friday as stated, and the person deliveringIt was very polite and helpful. which should’ve been the case on my first experience purchasing the Product , cannot guarantee I’ll be purchasing from these again due to this,