The One Broadband
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At Last: Everything Is Just Perfect
I am no longer a "One" dependant... I have given this 2 ** which is an increase from my last review. I am informed by Trust Pilot that my previous review was not taken into account in their current assessment. Therefore I am not directly the cause for your dismal rating... your lack of support service and poor front-of-house communications over many months with others is. Many will often see on this platform churlish [bad faith, rude] comments which would be more suited to Tick Tock and Insta platforms. Often customers come here as their last refuge to make contact with a company that is not providing the service they signed up for and seemingly ignoring them through normal channels of support. The One can improve: Hire mature and experienced support staff who understand the product and the issues, with the ability to communicate with often desperate customers without thinking this is still the school yard where trying to get one over on people you despise is the principal goal. I am pleased to say that your "The One" branded and locked config router is ready for its collection. Hi there Colin... I see what you did there. I refer you to your supposed cordial reply to me of the 16 June. You really can't stop can you... You've proved my point = churlish to the end. Update: I believe you have purposely and wilfully misnamed me [and by implication have misgendered me in your reply - who is Peter?] In this action you are attempting to cast me as a person not to be trusted. The One might wish to contemplate the seriousness of your comment here. I refer you to this sites guidelines.