Singapore Airlines
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Flight home overbooked wanted $600 more to get us home
We booked a flight and was told our flight home was overbooked and we would have to pay an additional $600 to get a seat. We booked this flight almost a year ago and paid extra to select our seats in advance. We were on our way to the airport and had to cancel our vacation that we've been planning for over a year. Thank goodness we didn't get stuck halfway around the world. We are still fighting to get a refund. Airline is refusing to refund the cost of the tickets. I don't yet know if we can get the hotel refunded. (We had travel insurance so we have now referred this to them.) Never fly with an airline you can't trust will get you home. Telling everyone I know about this experience. We are experienced world travelers this is the worst customer service I have ever seen. Would give 0 stars if I could.