Singapore Airlines
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Mis-sold ticket from Singapore Airlines to Bali
Singapore airlines will not allow me to cancel a flight to Bali where government restrictions mean I must isolate for 7 days and enter via Jakarta which is as per the Indonesian governments website for entry requirements, they state that the island is still available for travel. I am on a flight to Denpasar with SIA flying in directly to Bali without any mention of the need to go to Jakarta and refuse according to the travel agent to refund as I am ticketed and therfore non redundable. I feel that the ticket has been mis-sold but there seems no recognition of that.