Sküma Water
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I bought my Skumer water filter on the 8th November 2024.
I bought the Skumer water filter a few months ago and after a few weeks of contacting Skumer via WhatsApp to try to understand how to set up and use, I am now happy with my purchase. The set up is done by following a YouTube video, which although is informative, needs to be a bit more clear in places, such as the water flushing instructions, which took me several watches of the video, to understand. I think detailed written instructions could be added to the box as a helpful reference. The feeling I got when I opened the box of my new Skuma was, 'now what'? I had no clue where to start with the set up, due to the lack of detailed information. It would also be useful to be able to speak to someone via the phone, rather than via WhatsApp, which can be slow. Information on descaling the water filter, (about every 5 weeks) could be made clearer too, ad I bought and paid for a second descaling kit I didn't need too, as each kit can be used several times and this Information isn't made clear.