Japan Crate
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Just painful and expensive
Hi, While the customer support staff was actually fast to reply and nice, my experience with JapanCrate is awful. Is it this terrible because I'm European ? I don't know but I really didn't get a good service. - Delayed delivery without communication about it. One global email saying "Whoops sorry" isn't sufficient in cases like this. - No estimated delivery date and I wasn't even informed that the crate was to be delivered today... Therefore I wasn't able to be there for it. - Fake advertissement for WORLDWIDE free shipping fee. Another discovery, I just had to pay another 23 euros at the end of the month, without notice. You know which country the box is to be delivered when we buy, inform your customers. - That's 73 euros in total for a month late box... I mean, it's just dissapointing. Even if I discover good products, I feel scammed. I won't ever buy again.