PANEK RENT A CAR
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Do NOT rent from Panek
I rented with Panek (and paid a fee of £3). When I thought about it, though, it seemed just too good to be true: £10 a day when reputable car companies were charging £30+ a day. I had a look at the reviews and, quite frankly, doubt that the positive reviews are genuine. This leaves a whole series of negative reviews. So I cancelled - with VIP cars, the broker - and, as I was in Bratislava, went with Eden instead (who were great). The problem came when I arrived at Bratislava airport. I received an SMS to say that there would be a guy waiting for me when I came out of the airport. And indeed, the guy turned up. I assumed that this was Eden. The contract was drawn up in the car and, as per usual, I handed over my driving licence and credit card: they already had a form with my name and address and email. I was then informed that there would be a "cross border charge" of €250 euros as I was travelling to Austria and Slovenia. This charge is not in any way normal. The guy said that this had been explained in the voucher. I took at the Eden voucher and, it turned out that, despite the cancellation, this was a "representative" from Panek. A better word would be "con man". I put an end to everything, got my card and driving licence back and got out of the car. I then realised that the "representative" had everything that was required to use my credit card. Fortunately, I was able to freeze it whilst awaiting a new card, which I will have to order. If I had gone ahead with the contract, the cost of the rental would have been double what I had paid at Eden and I would have had to pay for the Eden rental as well. So .. be warned ... do NOT rent from Panek. (Checking on the Booking.com website ... where I had found the Panek rental ... I now see that they have disappeared ... long may this remain but I imagine they will reappear under a different name sooner or later).