KIA
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AVOID - shocking service, warranty worth NOTHING
The purchase of my Kia Stinger GTS was heavily influenced by Kia's 7-year warranty and promise of good customer service. This is now the second time I needed warranty support and once again Kia let me down. The first time, my sun roof developed the dreaded creak that is mentioned in many forums - Kia did not consider this an issue and charged me a £114 diagnostic fee. Now, the car no longer turns on, yet both local Kia dealerships have no available appointments for over 1 month - my car, WHICH IS STILL UNDER WARRANTY, is now sitting on the driveway for over a month., I contacted KIA UK and they washed off their hands of their warranty responsibility, pointing at the dealerships, busy Christmas etc etc. Ultimately, Kia need to ensure that their service partners are suitably resourced to uphold their warranty obligations and they clearly do not seem to care. AVOID - this is my first and last Kia.