VI
VinatisUK
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Poor customer service
One of the boxes in my order was damaged and held by the courier. It took 2 messages and over 48 hours to get a response from customer services and I know have to wait upto 14 days for the offered refund. This is a shame as my first experience of Vinatis was very positive and they offer wines which are hard to find elsewhere. However I shall think hard before using again.