Akai Professional
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Under warranty but still no customer support
Tried multiple times to reach out to customer support with very little communication from them. After 4 business days they finally responded with generic troubleshooting. Performed troubleshooting measures and responded an hour later. No response from them since then which was 2 days ago. It should be known that once you purchase something then less than a year later if something goes wrong you may to have other companies service your product that is under warranty due to Akai's poor customer service.