Coffee Friend
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After sending the item, they refused to refund
After sending the item back, they received it (confirmed by tracking and their own email!) — but still refused to confirm the return to PayPal, nearly causing me to lose my refund. I only got my money back because PayPal had no response from them, not because they cooperated. Terrible experience, terrible service, and completely untrustworthy. I’ve filed a complaint with Trading Standards and the ASA. Avoid this company.