Philip Horsenail

Philip Horsenail

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Reviews by Philip Horsenail

EC

Economy Energy

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1 out of 5 stars

I keep receiving emails from you…

I keep receiving emails from you stating that I owe you £148.79 for one months supply of electricity and gas. I only ever used £30 per month this was paid by direct debit and i provided a final meter reading when I left. I have called your help line and the operator agreed this was a mistake and would rectify the problem. I guess this hasn’t happened. The latest reminder mentions passing this bill to a debt collector. Can you please sort this out as soon as possible thanks. Could you also let me know who I can complain to as I am completely fed up of your poor service. No reply Contacted Ombudsman my advice is avoid Ps don't reply to this message pretending you care because if you did I wouldn't have had to write it.