Yuno Energy
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Bunch of Cowboys!
Nothing short of a dreadful company to deal with, who will take all your money and leave you swindled in the mud. I used Yuno from October 2023- August 2024. Our new-build, A+ rated apartment cost over €2,000 in not even a full calendar year. By contrast my previous provider was less than €1,000 over 12 months - Government credits aside. They have a business model of "predicted" usage rates which enables them to inflate your monthly bill unless you submit a meter reading once a month. I was diligently submitting readings, until one month I forgot, and BOOM! My bill went from €60 to €300 with no effort to offer credit despite multiple phone calls. When cancelling my contract, the Customer Service manager agreed with me over the phone that I was due a credit of 298kw/h equating to approx. €100- this would be applied as credit to my final bill. The final bill has just arrived with no credit, just more hidden charges. These guys really are cowboys of the highest order. Avoid them! I'll be telling all friends and family to steer clear.