PR
Princess Cruises
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Worst experience ever
Worst experience ever. We missed our flight this morning due to unforeseen circumstances. We have been on the phone for 10 HOURS trying to get a person to answer our questions. Hold for an hour, the person says, "I can't help you, I'll transfer you." Hold for an hour and a half, same story on and on!!! This company has THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. They are bad, bad, bad. I'll never book with them again.