Erin

Jul 30, 2026

Terrible lack of customer service

I had a technician come out to replace a flapper and a toilet that was running that one he was able to fix just fine, but I also had him replace a flapper in a second toilet that was perfectly fine before he worked on it and after he worked on, it immediately began running constantly Mistakes happen so I fully expected when I sent a video the next day to Taskrabbit asking them to send him back out to fix it that they would. Instead, what they offered was a 50% credit which meant I would still be spending $60 more than I should as all of the Handyman in my area I have a two hour minimum. So it was $120 to get him out there they were going to credit me $60 and then it was gonna cost me another $120 to get someone else out there! I spent an hour chatting with customer service, explaining why this was not satisfactory to no avail. Sadly, I will not be using Taskrabbit again.