Brian Cox Estate Agents
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USELESS
I hv given them the lowest rating only because I had to tick one to move on..right from the beginning of listing it was all downhill service from them..data check/credit check, ridiculous..I never even got a name of the company that was dealing with this like the guy above did dated 3 July..I was asked to show potential buyer’s around property for couple of viewings and even when agent showed them around he would rush off before speaking to me ..one time even leaving viewer with me.. no regular courtesy calls to update me..I would get a call after a visit encouraging me to lower my selling price after just 10days on market.. had other offers that as far as I'm concerned were not put forward to me.. the whole experience was so stressful that after sale I held back payment of their 1% fee... I had to involve the Redress Scheme they are members of.. .. remember Redress work for them and not you.... this disagreement went on for 5months ..conversations I had with Redress was all Brian's sided.. they offered a 0.75% fee ..then another lower fee then another to resolve this.. after court threats I decided to accept 0.63% fee as I needed an end to this. Brian cox Northolt.. jeff.OSullivan manager knew the wrong doings and total lack of service of my property they did not provide.. I never did know the true value of my property.. Readers.. remember if you do not get 100% service you should get, refuse the agreed percentage fee. if Brian Cox know they have provided the 100% service and followed all procedures correctly they will not offer a less fee....Jeff??? After paying the 0.63% fee I never received any acknowledgement for this payment... again, great lack of service Brian's..