Katie Barnes Tool Range & Education
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Customer service is awful
Customer service is awful. The post office said my item had been delivered. I received a photo of the delivery. Unfortunately that photo was not proof as it was just the envelope that was photographed and didn’t show it at my door. I tried to raise this with the post office but they said it had to be the sender (Katie Barnes) who had to raise the issue for me so they could investigate. At this point Katie Barnes customer service ignored my emails and stopped replying. I use other nail suppliers now with great customer service. There’s so many companies that have supplies like this and for me it’s the customer service that counts.