Ultimo Electronics
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AVOID ULTIMO! Apple Watch 8 GPS/Cellular plus strap
Awful experience, terrible communication, breach of refund terms, item not as described, refusing to rectify the situation. I ordered an Apple Watch 8 GPS/Cellular through their Amazon store in December 2023. I returned it in January as it was an unwanted gift for Christmas. They refused to refund me as they said it was outside of the time for refunds, despite their Amazon store saying I could return the watch by December 2024. I also complained that they did not include a strap with the product, despite that being in the item description. Bethany from their messaging service on Amazon (whom I believe is in fact an AI generated responder) insisted there was a strap in the box (there wasn’t) and sent it back to me as I had no choice as they refused to refund me. I received it back and sure enough, I opened the box, there’s no strap in it. their representatives simply lied saying there was one in the box and it was being sent back to me. Avoid. Cowboys.