Zoro
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Company is owned by Grainger
Company is owned by Grainger, so if i wouldve known that then i would figure that their online website would be ten times lazier and no where to turn to for actual help. They basically just resell products from other companies for a jacked up price. Dealing with a route guy who was suppose to keep me stocked up was promises, promises then bs bs bs over and over again if he actually showed up. Then if he did bring an order, he didnt want to stick around for me to check and verify it. Got shafted on parts replaced with cheaper ones or less than what i was charged, or cheaper material. I ordered from zoro.com not knowing it was Grainger and i have now been waiting 8 months for a refund or the crap i ordered, all i get is we are sorry we dont know, wait 7 to 10 days for a credit, and its only bad because of covid. Im so tired of the covid excuses. I run my company and get it done even if i have to do it myself, a customer should never have to deal with bs and excuses. But big American companies only care about profit and the customer is wrong, its gotten to be back wards these days here in the world.