Oceania Cruises
View company profile →
No refund
Having paid a great deal of money for three previous family cruises, in August 2021, hoping for the end of the Pandemic, I booked another for April 2022. Alas, the pandemic got worse. So, in December 2021 I attempted to cancel the cruise. Oceania only agreed to refund half of the deposit, with the other half becoming a credit note which would expire at the end of 2022. With then the war in Ukraine and the ‘cost of living crisis’ taking its grip, after protracted argument, Oceania agreed to extend the credit note until the end of 2023. Alas in May 2023 my wife was diagnosed with leukaemia. I asked for a further extension of the credit note, so that I could take my family away when my wife had made a full recovery, which Oceania have point-blank refused. Having now read the massive dissatisfaction with Oceania, they obviously need my funds. I will never spend my hard-earned money with them again.