Centauro Rent a Car
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Weeks hire in Corfu.
We booked a weeks hire through Holiday Extras, and then read the reviews. We arrived in Corfu about fifteen minutes before we were due to arrive and had to wait for over an hour to be picked up. I had to call them twice! When the driver did eventually turn up he was rude, almost aggressive and tried to tell us we didn't put our flight details on our booking - all untrue! Another couple then got in the pickup vehicle and he tried to say the same thing at which point the guy got out his printed booking and said "yes we did". The driver went very quiet then! After a very short drive to collect the car we found ourselves in a very "professional" looking car rental office. When we walked in there was one couple arguing with one of the chaps and after they'd sorted out what they needed they said to those of us waiting - "Take you chances with this company, they left us stranded at the airport over night and are a sham"! Gulp... Then another couple who were sorting out their hire could be heard saying it was "a scam" and they stepped back to go through their hire contract in fine detail! Then it was our turn. The lady was very efficient and had all our details and said we had been upgraded to a different car. Nice touch! However, we then got the sales pitch about their excess being €1100 if you didn't take out their insurance at €45 per day. We had already found our own insurance in the UK for £25 for the whole trip. We then got the doom and gloom speech saying it wouldn't pay etc etc. We have had the unfortunate experience of an accident in a hire car before and they did pay out - within a week of us putting in the claim, so please do think about that option. The weirdest thing is you get NO vehicle report to check before you take it out on hire, you have to take a video of the vehicle and check it yourself. Also, they get you to sign an electronic document that they email you first - so if you don't have a mobile signal be wary. They did print if off for us... In Greek! Other point to note is our booking said fuel was "full to full". We had to pay just over €80 for the fuel that they then refund when you return the vehicle (if it is full). On collection our car was only about 80% full so we had to return it at that. On return they did refund the €80 but if course with exchange rates etc we lost about £5. It was a really stressful experience, but our return was very easy, quick and almost pleasant. Would I use them again - I can't say for definite but wouldn't rule them out completely.