Wessex Internet
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Very good service indeed
Very good service indeed. Really, I had thought that such good service from any utility or service provider was a thing of the past now. The installation ground work was done sensitively (there was a complicated route due to sewage pipes). The internal work was simple, but the installer allowed me to trial wifi reception for two different router locations, then installed the router and associated wall box carefully and well. All the Wessex personnel were polite, helpful and competent. The back office seems to work well too - no mistakes with invoicing etc. The speed of wifi seems good - obviously you only get the full advertised speeds under perfect conditions right next to the router. I had trouble logging in to my router to change the password, but the very helpful customer service phone line answered quickly and fixed this at once over the phone. Very good service.