SES Water
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2024 water bill up by +15% vs 2023!
2024 water bill up by +15% vs 2023! Why?? Average inflation rate in 2023 was 7% so why charge more than twice the inflation? In 2023 the price went up by +11% vs 2022 and average inflation rate in 2022 was 9%. So basically this company is charging way above inflation rate and because we cannot change to another water supplier, we are unwillingly ripped off! My bill in 2024 is now £49/pm for one single person occupying the property and this went up vs £42/pm in 2023. Where am I supposed to get the money from for these extortionate and unjustified charges?? This unreasonable price increases cannot continue as water will not be affordable to us! If the charges continue to raise at this rate, the bills will soon be £100 a month!!! SES STOP THIS!!! STOP RIPPING US OFF! *EDIT* Following the reply from SES: whilst your company is making investments, they should ensure that the charges to the customers are fair. +15% price increase is not fair when inflation is +7% and the year before SES already charged +11%. So this year the difference in the bill is +£7 each month of the plan - we are talking CONSIDERABLE amount of money, not 2 or 3 quid. Your words that “SES are working hard to save money where possible” does not reflect in the price bill! These are just empty words that mean nothing. The point is that SES are a monopoly in this area and as customers we are completely helpless as cannot move to another provider. You are saying I could ask for help if I cannot pay my bill but SES should NOT be putting me or their other customers in that position in the first place! It is stressful for people and one way or the other we have to pay your bills! It is really worrying to see and experience the massive jumps in pricing in the past couple of years. My bill is now nearly £50 per month for a single person! Considering SES’ past huge price increases it is worrying to think what’s coming in next years, what SES pricing strategy is - will you charge another 10-15% next year and the year after…? What will be the cost of water in next 5-10 years say if the price increases are this huge each year?… As SES is a monopoly for the area where my house is, they should ensure that the prices are fair and in line with inflation rate, not hugely above, no matter what your reasons are. Peoples’ salaries do not go up in the increments SES is charging so why do SES think that Increasing prices +11% then +15% is manageable, reasonable and fair?! SES please get real and just because you are a monopoly, you should not make the use of this situation to your advantage and put people in difficult and stressful financial situation!