Marriott Vacation Club
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my horrible experience with marriott vacation club
We were blatantly lied to about Marriott Vacation Club happily buying back the property if we needed to sell, and we were not informed about the two-week period during which we could have opted out of the contract. We are in desperate need of relief from this overwhelming financial and psychological burden. The unfortunate reality of this contract is that we couldn't book vacations for our family, let alone rent the property to friends. We were unable to secure a booking for our daughter when she traveled to Ireland and the UK. We were never informed about the exorbitant 14% interest rate, which was much higher than most bank rates at the time. We were told we were responsible for a loan amount of $31,000 but were never informed that we would end up paying $107,400 over 15 years, including maintenance fees. Additionally, we were not made aware of how high the maintenance fees would be and that they would increase annually, regardless of whether we used the club or not. Marriott failed to meet their truth in lending obligations, disclose our interest rate and loan terms, or point out the absurd hidden fees which should be reason enough to terminate our contract. A few months after joining, we called to book a cruise as promised, only to be blindsided by the revelation that our points were insufficient to book our family of six. The same representatives informed us that our points were too few to accommodate our family. Consequently, we had to pay out of pocket for our family vacations. My wife pleaded for an explanation, but Marriott’s representative has ignored her texts and calls entirely. We are extremely frustrated by the lack of answers to our questions and expect answers NOW.