The One Broadband
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The one broadband nightmare.
Eight days ago my broadband went off so I phoned Octoplus, I was told I had been transferred to the one broadband, Could not get through on the phone to them I had to email them many many times, It took six days to get my broadband on supposedly on their site, When finally got onto the internet, It had reverted back to Octoplus with Octoplus password, I still have no phone, The one broadband Said it will be 22nd of June before I get that, They said I was contracted till 11.2028, How can they give you a contract that you never knew of, Or even agreed to, I most certainly would not choose The one broadband, After seeing reviews, And I would advise people not to get a contract with this Awful company.there were 22 Emails with numerous replys . The one broadband has been in touch, I gave my name and phone number and these ticket numbers, 2470,2572, 2816,3012,3065, 3164, which is the only communication you get from them.maybe they can find me now.