SR
SriLankan Airlines Official
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Refusal for flight compensation child/toddler
Our plane in February was delayed with 24 hours. We bought 3 full price tickets (+- 1.000 pounds) for myself, my husband and our 3 year old toddler. Under EU law 241 a compensation is due, however they refuse to pay compensation for our toddler despite the fact we had to pay a full price ticket for her. It has gotten to the stage that Sri Lanka doesn’t want to communicate about this anymore with us. Leaving us no other option then to go to court, flag this everywhere as it is just inherently unjust. Maybe the company is struggling for cash but it is clearly being completely mismanaged, and should be reported to the authorities.