CU
CUMA Skincare
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Fraudulent Company
I received my Cuma order, and upon opening the packaging, found the product was hard, dry, and completely unusable. I could not roll up the balm at all. It was as if the tube was already used, and was at the bottom of the dispenser. When I contacted the company, I was given a response that orders for the product were delayed, as the product was in such demand - not what I had given as a complaint. Obviously, they hadn’t read my request for a replacement. They then offered a 20% refund, rather than a replacement. I agreed, as I could see I was getting no satisfactory response. I never received the refund nor another response. The company is a fraud.