MSC Cruises
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Honesty is not their top competence
When all is well, I'm sure MSC offers some good cruises, but honesty and transparency is not speicelly high with the company. On their website - and in the information you get by - you are allowed to go ashore if you follow the country's rules. At the very bottom of a FAQ, however, it was stated that children are not allowed to go ashore - completely regardless of the fact that all countries on the route precisely and explicitly accept children. Willingness to answer questions the problem was not present at all. Emails were ignored and it was not possible to talk to someone other than a poor employee in customer service who of course could say neither one nor the other. Refund was of course not possible. Now we must look forward to seven days on a ship we are not allowed to leave. Wow. By the way, segregating by age is discrimination, no doubt.