Waves Car Wash
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Appalling service at York
What has happened to the old manager? Been using this service for a few years, no issue. Taken my (pre-booked) car for ‘platinum’ wash today, was made to feel like it was an inconvenience as I hadn’t booked via the app - this didn’t work, left car for an hour and a half at their request came back & it was clean but lots of runs and by no means perfect inside. I paid by card but an issue was made about nhs / bluelight discount (I’d flagged this when I dropped it off) I was then showed a handful of keys none of them were mine, then a shambolic attempt to locate my keys ensued. Searching cars & the workers pockets. The ‘manager’ (or so it said on his shirt) then carried on washing another vehicle without a word. When the keys were eventually located they on the floor near the cleaning equipment! Appalling customer service, I will not return