EW
EWT Water
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Customer service is appalling
Customer service is appalling No one answers the phone or emails. Takes 8 weeks to get an engineer to fix the issue. The engineer attending the job is rude, impatient and does a shoddy job. One of their engineers installed the softner. Another engineer comes later and says its a bad job that he won't fix. I have paid the cost of the unit to other plumbers, who don't want to touch the softener. Finally, I don't have a softener and now will be looking for another company. Don't even consider using EWT - it works well. If it doesn't you are on your own,