48 Mobile
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Terrible Service
I am with 48 for over a year and would have been very happy. But two weeks ago I had reason to go up to Northern Ireland, and loo and behold I had no service. It states on the 48 website that roaming was introduced 22nd September 2022. I was in a car driving to different venues and had noGoogle Maps, this was a disaster. I also had no phone service. I contacted 48 and was given a way to connect I thanked them, then went about trying to connect. Not a hope. I went on the website and was referred to a Video, still not working. I had before I went up North phoned 48 and asked if the roaming service was working and was assured it was. I asked again and again was assured it was working. I phoned a Tech friend of mine, on the hotel phone and he went through everything they had suggested, and it would not work. He then told me his brother had gone to France on holidays and all their 4 mobiles would not work. I had to go up North again to day and having written down all the expert 48 advice tried again but to no avail. Surely it is wrong for a company to advertise a product that does not work. Calling 48 is a waste of time as you get the same advice which does not work. I am obviously switching Networks, but now I have no idea which one to go to. I might phone 48 and ask for their advice so I would know the one not to go to.