Fashion Szn
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Very slow refunds if you ever get one.
Very slow refunds if you ever get one. I returned an item which through tracking I can see was delivered back to them on the 15th of April. I received no confirmation the return had been accepted or that a refund would be issued. After over 3 weeks of waiting I sent an email to check on its progress and was told it would be chased up. I had to then send another email a week later as I still didn’t have an update or a refund. I eventually had a response saying it would be issued but again I’m still waiting 6 weeks later for this. I definitely wouldn’t recommend them but make sure you check when returning items that you get your money back! In response, I received an email from the fashion szn Team yesterday with image showing the refund was not processed until the 14th of May, so the fact it was issued as soon as received is not true, an apology without accuses blaming it on others would be appreciated.