Sureserve Energy Services Meters Ltd
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Disgusted with this company
Have a private boiler maintenance and service contract originally with Swale. Been trying to get my boiler repaired since before 21st March. Absolute catalogue of errors by Sureserve from ordering wrong parts, not turning up to appointments cancelling the job entirely, having to reorder parts them getting the wrong ones. Boiler was still working, just dripping a bit, after engineers visit unable to use it at all. Now into 3rd week with no heating or hot water. I am a 75 year old lady on her own and vulnerable. Can't contact them, phone calls not returned. emailed 3 times, no answer, whats app, no answer, Live chat doesnt work, Customer Portal doesnt work. Absolutely disgusted.