Nitecore Store
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Nitecore takes down bad reviews
Nitecore takes down bad reviews. Post elsewhere. I purchased 2 NTP31, gave one as a Christmas gift and one for myself. The carbide tip on the one that was gifted fell out and was lost, glass breaker was never used. Upon hearing that I checked the other one and sure enough with enough pressure I was able to pull it out with my finger nails. I contacted Nitcore, sent it back and over 3 weeks later was sent a replacement in bubble wrap? Couldn't even send a brand new one in a box, no compensation, no apologies especially when it was a gift which makes Nitecore's product look bad. Bad customer service and bad product. On top of that they removed my negative review on their website, which means they probably have a ton of bad reviews. I'll post my experience on other sites, buy another brand!