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Ollie Dog Food
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Missing delivery rescue
My dogs meals were set to arrive on Friday but never showed up from UPS. Tracking had it still at its final location before delivery. New delivery date is Monday and by then will be spoiled. Stevie contacted me within 24 hours after my email. She arranged for a new delivery ASAP at no extra charge as well as a monetary compensation on my next order for my inconvenience. She even gave me recipes I could fix to supplement her meals until the new box arrived. My 13 year old Norfolk Terrier loves Ollie’s food and turns into a puppy at mealtime spinning around like a top! It’s so hard to find good customer service these days but Ollie’s has it down pat!