Waterfords Estate Agents
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lies, blackmailing, poor attitude
Wouldn't recommend Waterford. All other reviews are not legit.. They keep asking for positive reviews (and asked me as well) to win some kind of estate agent reward. Also very dishonest, people who do viewings (they know very little about the area, about the property and call airborne heating system a gas central heating and electric heating something else, shocking really). They didn't tell me a few very important thing about the property, I would never move in if I knew that! That's not the way to treat your customers. You are trying to rent out properties but make very little effort to do that. Vetting proccess takes ages, I mean its never ending , though I have no issues with anything. When it comes to maintenance.. If you are dealing with Fleet branch you will be dealing with Fiona.. the property maintenance manager (as she is the only one there, hence calls herself a manager), dealing with her is very difficult. Very unefficient, lazy, keeps lying and ignoring questions and she keeps contradicting herself in her emails. Lack of training or common sense or education, hard to tell. The maintenance company they use ( WHITE KNIGHT ELECTRICAL CONTRACTORS ) is very poor (sister company). They are very rude, don't let them in your house! Not sure how they still operate with that kind of service and quality of work (very unprofessional). They will charge you for work they've never done (applies to landlords), the way they treat clients is a separate issue. Stay away from Waterfords if you are a tenant or landlord.