Southern New Hampshire University
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I am very unsatisfied
am very unsatisfied with their dispute resolution specialist Helen robbins . I have been sick since March 1 due to Covid in and out of the hospital fighting my way through this class every single step submitting my assignments later than I usually do and subpar work at that! They offered an emergency withdrawal with documentation which I gave them from the hospital but what they don’t understand, is me working as a medical assistant I was able to be diagnosed with a precocious anemia at my job by showing my provider my bloodwork. The Hospital couldn’t even diagnosed me with that because they didn’t know what they were doing so unfortunately, the school would rather me fail the class then help me withdraw from the class without having to pay for tuition as a single mom working a full-time job. Absolutely do not care about their students whatsoever. I’ve been going there for three years and now I’m gonna have to start over somewhere else where I feel I can be helped better and with people that have more compassion form extenuating, circumstances like mine. Do not make the mistake and believing that these people care about you we are just a number. Update: Helen Robbins is now trying to get my in trouble because of my frustration with her lack of empathy, professionalism and integrity during the is process. Absolutely ridiculous and now I’m fighting with them due to an unreasonable woman who refused to do anything to help me which she interrupted me on they phone.