Mode Rentals
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Very good experience. Explain everything really well
We were picked up from Queenstown and brought to the rental car office. It is a short drive an if you call them they will be there within 10-15 minutes. All people were very kind and explained everything really well. They also explain there policies and are very clear about what you should do with broken window or flat tire or anything else. You also get a phone number to ring if there are issues with the vehicle, but we did not need it. We dropped our car about 3 weeks later off near Auckland airport. We were a lot earlier than we had arranged, but this was no problem. The lady was really kind and the bond was immediately released at the desk, took only 1 minute for the bank to release it to me, so that was fast. They offered us a ride to the airport, but we stayed in Auckland, so we did not need it. All in all, great experience with kind people. Everything was explained very well. Would definitely recommend mode car rentals.