Holly Stacey Gray

Holly Stacey Gray

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1
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1 out of 5 stars
Average rating

Reviews by Holly Stacey Gray

AM

Amtico

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1 out of 5 stars

Terrible service

Terrible service. We have paid over 9k for our flooring, which yes is our choice. We thought by choosing a slightly more expensive flooring that we would be able to have a top service! We booked 3 months in advance of having our flooring done. The prep work started and has been completed, only for the fitter to find that Amtico had ordered and made the wrong size flooring! This delayed us 2 weeks. During which time we have had no furniture/washing machine etc etc due to moving this all for the flooring to be completed. New batch of flooring arrived, again pre prep complete. Only for the fitter to then find that the flooring is faulty!! Not only now have there been issues twice, but we now are not getting a response from Amtico!! It’s now only 2 weeks until Xmas, and I’m going to have to cancel all my family plans at my house due to this. Aswell as now having to push all of our new furniture deliveries until after xmas. To be honest, the xmas I imagined in my home with my family is now not going to happen. Appalling service!! NB the company we used to purchase the flooring have been amazing. Just a shame that such a high end company can’t deliver what they promise