Joe

Oct 16, 2020

The rudeness of the staff at the Mental Health Forum

I just want to record the rudeness, poor communication and behavioral inconsistencies of the staff at Mental Health Forum. I joined that forum in order to post some info on supplements which I had found helpful for my generalized anxiety disorder, in the hope these supplements would be useful for others suffering the same condition. So I posted this info in a new thread. The next day I came back, and found the forum staff had deleted my post, and a moderator from the forum told me I should not have placed web links in my thread to supplement sellers (the moderators could have easily edited out the web links, but they decided to delete my entire thread). But I wanted to help others with anxiety, so in a private conversation with the moderator, it was agreed I could repost my thread, provided I removed the links to supplement sellers. So I re-wrote my thread, and posted it again. Then the following day when I went to the Mental Health Forum, I found out that I had been banned. No explanation was given, which I found bad-mannered. And it made no sense, as I had agreed with the moderators beforehand that it was fine to re-post my thread. So I emailed the forum management, asking why I had been banned, explaining to them that I had been given permission to post my thread. I used two different emails to contact them. But I got no reply. Again, that's pretty rude, and shows poor communication. I concluded that the staff at the Mental Health Forum seem uncivil and inconsistent, and cannot be held to their word. It's laughable that they say on their home page: "We aim to be the friendliest forum for support with mental health issues," because I found them to be rather unfriendly. I also wrote to the organization that runs this forum, the Mental Health Foundation explaining the weird behavior of the staff on the forum, and the fact I had been banned for no reason. But the Mental Health Foundation also did not reply to my letter. So it seems like the whole organization is rude and has poor communication.