Cambridge Water
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Poor treatment of vulnerable customers
Poor treatment of vulnerable customers. I got passed from one incompetent staff member, to another, managing the Facebook Messenger chat on a Friday evening. Their communications regarding accounting issues from their own finance systems is standoffish. They hide behind letters, and could not be bothered to pick up a phone to call a customer, but instead waited just over eighteen months to send me a threatening letter. They are in the same league as NPower