Travelocity
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What was supposed to be a relaxing…
What was supposed to be a relaxing stress free get away to witness the birth of our 1st grandchild turned into the worst most expensive trip from hell..i honestly hope no one has to go through the hell we went through on our last trip booked through travelocity... Lets start with the original attempt to book our airfare advertising 166 round trip from okc to phx key word was advertising not actually a price you can get but they make you think you can so after a 1/2 a day waisted trying to reserve 4 seats it was a complete fail..so the price we actually got stuck paying was 1500+ and had to drive to dallas 2.5hrs away vs leaving okc. So on the 24th we drive to Dfw and are there 2hrs before our flight all checked in only to sit and wait another 3hours for our flight to leave of course causing us to miss our connecting flight in LAX we arrive in LaX at 6:15 given a possible flight we can catch at 6:30 landing in terminal 4 but the 6:30 flight is in 5. After racing to 5 all we found was plane had left and went to counter to have the airline find us a new flight to Phx no one cared no one in a rush infact the clerks were playing like kids together why we sat waiting over an hour for them to get us flight info we need to get to our destination but another failed attempt next plane left to phx at 9:30 but had 15 stayby already. So we are yet again sitting waiting for flight details for the 1st available flight to phx that doesnt leave until 6am the 25th..i am told our luggage is down in airline office but just 1 of us needs to go due to not being able to come back up with out boarding pass..so i go and they are still waiting for some answers to where we are going to sleep until 6am how are we gonna get there whos paying for the phx hotel room that we were charged for even though we never made it to phx. So i go to pick up luggage but im told i have to go to another terminal to have it pulled and thats takes 2hours. So now we have no cloths or tooth brushes or meds until we make it somehow to phx. So our luggage being in a office waiting was a total lie and now i am stuck downstairs by myself in Lax waiting another hour + for the other 2 im with to get some hotel info and tickets for our 6am flight. We get to a hotel at almost 11pm we have what is on our backs and we have about 4 hours to sleep before we get to continue this nightmare. So now the next morning 3:45 am in our same cloths no brush or tooth brush no phone chargers nothing but us we take a shuttle back to lax and check in and make our way to our terminal 45min before departure and we see a large group of people getting in line at our gate and then the screen comes up as Chicago being thr destination..no one told us our tickets have this gate number on all of them and so now we are again in a panic trying to figure out why the passes the airline gave us have the complete wrong gate and after running around in a panic we find out our gate is in a totally different wing of the airport..so back to running around we actually make it to our next flight and later that day we made it to phx but at this point our trip is already ruined and not 1 person with airline or travelocity or hotel and rental car in phx gave a damn that this event was out of our control and we were charged even though we werent there!