Travelocity
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Travelocity truly sucks
Travelocity truly sucks. I'd bought two tickets from the USA to Sweden via Travelocity which were cancelled due to Covid. The credits were returned by the airline to Travelocity. Now that we can travel and want to book (the airline has confirmed that the vouchers are good through September 2023), multiple calls to Travelocity and hours of frustration have got us nowhere. Each time I call there is no reference of the previous conversations and we are right back to square one. The effort to drag this booking out and playing dumb is tantamount to theft of our $2,200 in credits. We've had multiple promises of call backs after they've spoken to British Airways to make the booking but heard nothing. This is shameful and a tough lesson learned. The airline, too, is disgusted since they see the credits and we cannot book direct with them since the original booking was through Travelocity. Never again!!!