Florida Credit Union
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The brat pack is employed there!!
I wanted to get my account with them in accurate order because my husband had passed. I bought in his death certificate but wasn’t having any luck with using my mobile app to get to my account. I did go in but they said it was going to take awhile. It sure did. After three visits and a couple of phone calls it was finally resolved. It took a couple of weeks and was very inconvenient. Let me also mention one week I get a cashiers check at no charge but a few weeks later there’s a $7 charge for them. And more on this… I also think some employees need a manners class. It’s pretty sad when you go into a place where they are supposed to be helpful but they have an attitude towards you. I’m appalled by the way a couple of the young girls spoke to me. When I used the drive thru I asked why are they charging for cashiers checks a teller was very snippy with me and it obviously showed in her tone of voice and in her face. I thought members would get them free of charge so I drove through a second time and a different teller answered my question without a snarky attitude. Congratulations!! You sure know how to push buttons there.