HA
Harbour Hotels
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HarBar on 6 Southampton, abysmal service
We arrived for our restaurant reservation, promptly shown to our table. Then a ten minute wait before we were eventually asked if we would like to order drinks. Ordered a bottle of wine and also requested a food menu. After around 10 minutes no sign of the wine. Managed to grab our “waiter”, any chance of our wine? He shrugged, yes it’s coming. We waited, and waited, no wine. Nobody seemed interested in taking our food order, so after another 10 minutes of being ignored we left. Is this really a five start hotel? I have stayed here before and had excellent service, looks like standards have significantly deteriorated, abysmal customer service. Barrie Hammond